Child Abuse Prevention & Strengthening Families Toolkit
Service Provider Descriptions
Childreach offers drop-in EarlyON playgroups, fun educational activities for parents, caregivers and their children, engaging parenting and professional learning opportunities, one-on-one parent support, parent support groups, and helpful information about community resources and family services.
Children’s Aid Society of London & Middlesex
The Children’s Aid Society of London and Middlesex is a non-profit community organization funded by the Government of Ontario, legally mandated to investigate and protect children and youth from abuse and neglect. The CASLM is one of 48 agencies across the province regulated by the Ministry of Children, Community and Social Services and governed by the Ontario Child, Youth and Family Services Act (2017).
Vision: Safe Children, Bright Futures
Mission: we promote the well-being of children, families and communities. We protect and care for children at risk.
Guiding principles: child safety and well-being, child’s sense of belonging and identity, empowering families, supporting families through community, and effective intervention and inclusive services.
Services include protection, counselling and support services to children, youth and families; substitute care to children; and, adoption services.
800 Commissioners Road E, London, ON, N6A 4V2
Phone – 519-685-8500
As a regional referral centre, we provide specialized paediatric inpatient and outpatient services to children in Southwestern Ontario from birth through to age 18. Health care professionals, parents and families from all over the region count on the specialized expertise and care offered at Children’s Hospital. This includes organ transplants, oncology and infectious disease programs, trauma and intensive pediatric care.
We provide patient and family-centred care and provide specialized services and a multi-disciplinary approach to the care of children and their families.
City of London Neighbourhood & Children’s Services
City of London Neighbourhood & Children’s Services works to connect and strengthen families.
Child & Youth Network (CYN) – A collaborative of over 170 local organizations and individuals from the education, health, recreation and social service sectors. The CYN is dedicated to building strong families & breaking down barriers that put children, youth and families at risk. More information is available at https://www.londoncyn.ca
Child Care Fee Subsidy Program – A program to assist eligible families with part of the cost of child care expenses. When the approved annual budget for child care fee subsidy program has been used up, families are put on a wait list for consideration. For more information or to apply online see – https://www.london.ca/residents/children-youth/child-care/Pages/Child-Care-Fee-Subsidy.aspx free
City of London Day Camps – Offers full-day summer camps and free ½ day drop-in neighbourhood camps. More information – http://www.london.ca/residents/Recreation/Day-Camps/Pages/Summer-Playground-Programs.aspx
Family Centres – Connect children, youth & families to services that strengthen and support. Family Centre locations throughout the City including East London, Argyle, Carling Thames, Fanshawe, Fox Hollow, Westmount, Westminster, and White Oaks. For more information and addresses see – http://www.familyinfo.ca/familyCentres.asp
London’s Family Centres
Visit https://www.familyinfo.ca for more information on programs/services and events calendars.
London’s Family Centres are designed to make life easier for all families by offering a single door to the many opportunities in your neighbourhood and city. Everyone is welcome. See what we have to offer and get connected to your community! London’s Family Centres are a network of Family Centres developed in neighbourhoods by London’s Child and Youth Network, a collective of over 170 organizations committed to strengthening children, youth and families. Your neighbourhood connection to: parenting and early learning, early childhood education, public health and wellness, recreation, sports and leisure referral, resources, information and awareness.
Merrymount: Family Support and Crisis Centre
1064 Colborne Street, London, Ontario N6A 4B3
Phone – 519-434-6848
Merrymount is a family support service that provides assistance to children ages 0-12 years and their families through a range of programs including respite and crisis care, support and counselling groups and community outreach programs, designed to strengthen and support family life. Merrymount offers 8 different programs. The needs of each family are assessed and the programs work together to make sure families and children are supported.
Family and Child Support Program – Provides up to 23 hours of care a day to children in need of transition care.
Crisis Residential/Respite Program – Provides 24 hour a day care to children over a temporary period of family instability.
Parenting Groups – Provide education, support and the development of skills in personal well-being and parenting.
Children’s Groups – Promote skill development and coping strategies for issues children may encounter (like separation/divorce, family addictions, self-esteem and social issues).
Supervised Access – Assists families going through separation and divorce who are having difficulties over custody and access arrangements.
All Kids Belong – Promotes the inclusion of all children with special needs into licensed childcare settings.
EarlyON – Helps parents and caregivers enhance their parenting skills and improve their understanding of children’s developmental needs.
Community Outreach Program – Provides programming, public speaking and training sessions for community groups, local schools and neighbourhood groups.
Middlesex-London Health Unit
50 King Street, London, ON, N6A 5L7
51 Front Street E, Strathroy, ON, N7G 1Y5
The MLHU is a key part of the local health system that works to identify and address public health issues. Public Health clinics include birth control, breastfeeding, dental, healthy start infant drop-ins, immunizations, needle exchange and sexually transmitted infections. Offers Healthy Babies Healthy Children, a home visiting program for pregnant women and families with children from birth until school age. Also offers Nurse-Family Partnership program where nurses visit young, first-time moms during their pregnancy and the first two years of their child’s life. Phone 519-663-5317 x 2280 to see if you’re eligible.
More information at https://www.healthunit.com/home-visits
Thames Valley District School Board
The TVDSB serves an area of more than 200 kilometres in Southwestern Ontario. They have 160 schools serving approximately 77 000 students in elementary and secondary schools, as well as adult and continuing education programs. School social workers address areas of concern that negatively impact students’ academic success and well-being (mental health; school avoidance/attendance; personal adjustment; family adjustment and crisis). These areas area addressed by providing specific services to students, families and schools.
Vanier’s Children’s Services
Vanier offers a range of services for infants, children and youth (up to 14 years old) and their families. Our services are designed to offer support to families who have a child struggling with social, emotional, behavioural and mental health issues. Our services are offered in London and in various rural Middlesex communities (Strathroy, Parkhill, Glencoe, Dorchester and Lucan). Most of our services are supported through provincial funding and are offered at no cost to the family.
Individual treatment plans are co-created with families in a collaborative manner to meet their needs. We offer a spectrum of services that vary in intensity, location, and program goals. Select the services below to learn more about the referral process and program details for each of the following;
- Drop-in Counseling / Therapy: Talk-in, INsite and PAIR Clinics (see drop in services)
- Community Based Services: Crisis intervention, Family Therapy, Groups, In-Home counselling and School and Community Intervention Program (SCIP)
- Intensive Services: Out-of-home Intensive treatment programs, treatment classrooms and respite services
WAYS – Mental Health Support
Ways supports children, youth and families in London-Middlesex and Chatham-Kent who face challenges such as trauma, emotional or behavioural problems, mental health issues, conflict with the law and relationship difficulties.
Offers residential programs for youth up to the age of 18, as well as transitional and semi-independent living programs. Also offers community programs that provide flexible, trauma-informed and individualized supports to children and youth who are experiencing emotional and/or behavioural difficulties or complex challenges.
Also offers enhanced foster care for children and youth up to 18 years of age who have experienced trauma and can no longer live with their natural parents. Children may be in foster care on an emergency, short or long-term basis depending on the specific situation and the needs of the child and family. WAYS supports over 30 foster homes throughout Southwestern Ontario.
Youth Opportunities Unlimited
Transition Services – 332 Richmond Street, London, ON, N6A 3C3
Career Services- 333 Richmond Street, London, ON, N6A 3C2
Strathroy office – 32 Front Street, Strathroy, ON, N7G 1X4
Phone – 519-432-1112
Help youth reach their potential through housing, education, skills training, employment supports and referrals they need to lead positive lives. Each year, YOU serves over 3,600 youth between 16 and 30 years of age in London and Strathroy. There is a wide range of services including health dental care, housing, education, workshops, job search, and on-the-job skills training.
Transition Services – Focusing on housing, basic needs and support. Uses variety of tools from housing workers, youth in transition workers, focused groups and programs, primary health care, midwives, etc.
Career Services – Employment resource centre, counselling, job-matching, connection and placement incentive programs, skills training, General Education Development (GED) upgrading, certification workshops, etc.
Social Enterprises – “YOU Made it” Program offers youth (ages 16-29) meaningful, hands-on job experiences and skills development.
Salvation Army Childcare
1340 Dundas Street, London, ON, N5W 3B6
Phone – 519-455-4810
⦁ N’Amerind Friendship Centre – here’s the link – http://namerind.on.ca/
⦁ Community Wellness Services – Oneida of the Thames – here’s the link – https://oneida.on.ca/
Provides full-time care for children 3 months – 30 months of age and full or part-time care for children 31 months – 6 years of age. Programs for children 6-12 years are offered for PA days, March Break, Christmas Break, and summer.
Emergency Shelter & Supports
Business office – 255 Horton Street, 3rd Floor, LONDON, ON, N6B 1L1
Phone – 519-642-3003
24/7 Crisis & Support Line – 519-642-3000 or 1-800-265-1576
Anova operates two 24-hour Emergency Shelters, a 25-unit Second Stage rent-geared-to-income apartment building for abused women and their children, a 24-hour Crisis and Support Line, Family Court Support, Community Outreach, Advocacy and Public Education, as well as Counselling and Support Services for people affected by abuse and sexual violence.
Rotholme Women’s & Family Shelter
42 Stanley Street, London, ON, N6C 1B1
24/7 Phone – 519-673-4114
Rotholme Women’s & Family Shelter primarily accommodates families (two parent and single parent families, both male and female led). There is accommodation for approximately twenty families. Single women who have no other shelter options may be registered for a shelter stay. Self or agency referrals are accepted. The length of stay varies from family to family. 24-hr emergency admission is provided for families and single women age 16 and over, who are homeless or in personal crisis and in need of temporary emergency accommodation. In some cases, we are able to work with clients to divert a shelter stay and provide support while a family works towards stability.
Our Housing Stability Workers provide counselling and supports for clients to create stability for their families in the communities where they are living. Our Housing Selection Worker helps families with their housing search specifically.
Women’s Rural Resource Centre of Strathroy & Area
Offers education, prevention and support services for women and families impacted by abuse.
24/7 Help Line: 1-800-265-5390 – Call if in crisis or need to talk through your options
Emergency Support – Emergency shelter for women and children who are no longer feel safe in your home. This includes access to food, counselling, community advocates, housing support, employment support, and all other services.
Community Cupboard – Offers food and personal hygiene items. Available between Monday-Friday, 9 am – 5 pm.
I Want Support for my Kids – For children who witness domestic abuse using play therapy to explore feelings and process what they’ve seen and heard. We also work with moms and caregivers through individual and group counseling and therapy.
Healing – Supporting women during and after abusive relationships through multiple opportunities for healing through individual & group counselling, art therapy, gardening, and education.
Criminal Justice Support
The John Howard Society works with those involved in the criminal justice system. Services include individual, family and group counselling, children’s and teen groups, Indigenous services, women’s group, record suspension, bail program, and intake and crisis intervention. We also have social workers who attend high schools in the community. We advocate for our clients through a strength-based lens and provide empathy and just treatment for all.
London Family Court Clinic – Child Witness Project
Contact – Rachel Braden, Child Witness Program Coordinator
Phone – 519-679-7250
The Child Witness Project (CWP) assists and supports young victims and witnesses of criminal offences. The support offered once charges are laid, and for the duration of the Criminal Court process, include the following: Court updates, liaising with the Crown attorney, community referrals, court preparation, and in-court support. Court preparation protocol includes education about the justice process and the role of a witness, stress reduction and coping strategies, court tours, and information about available testimonial aids. The introduction of the Facility Dog program has enabled the CWP to utilize professionally trained services dogs provided by National Services Dogs, an Assistance Dogs International accredited agency. The inclusion of the facility dogs can enhance feelings of calm and security, and better enable a child to feel comforted while going through the court process.
Violence & Abuse
825 Bradley Ave, London, ON, N6E 3C2
Phone – 519-438-9869; Toll free: 1-888-438-9869
Changing Ways provides alternatives for those wishing to end and take responsibility for their abusive behaviour. Services provided for men and women who are emotionally, psychologically, verbally, sexually and/or physically abusive towards their partners.
Domestic Violence & Sexual Violence Treatment
St. Joseph’s Hospital Regional Sexual Assault and Domestic Violence Treatment Program
St. Joseph’s Hospital, Room B0-644, 268 Grosvenor Street, London, ON, N6A 4V2
Phone – 519- 646-6100, ext. 0
For non-emergencies or for more information – 519- 646-6100 ext. 64224
Help is available 24 hours a day, 7 days a week. If you are experiencing a medical emergency, please contact 911 or go to your nearest emergency department
The program involves a team of specialized nurses, doctors and social workers who provide care for people of any age or gender identification who have been sexually assaulted and/or experienced domestic violence. We serve the areas of London, Middlesex, Elgin, Perth and Oxford.
We provide many options for care. Each individual can choose all, none or any combination of the following services offered within the program:
Emotional support/crisis intervention
Counseling (child and adult)
Testing, prevention, and/or treatment of sexually transmitted infections initially and in follow-up
HIV prevention medication
Testing and/or prevention of pregnancy due to sexual assault
Documentation/photographs of injuries
Forensic evidence collection (Forensic evidence can be stored anonymously for up to one year while you decided if you wish to involve police)
Referrals to community and other medical supports as needed.
Atlohsa – Family Healing Services
343 Richmond St. London, ON N6A 3C2
Phone – Emergency Crisis Line – 1-800-605-7477; Non-Emergencies – 519-438-0068
Provides programming and services for Indigenous families to aid with healing and recovery from the effects of family violence. Crisis phone line & emergency short-term housing for women and their children. Assistance in finding long-term housing for women and men.
Mnaasged Child & Family Services
311 Jubilee Road, Muncey, ON, N0L 1Y0
Phone – 519-289-1117
Offers outreach services to any person who identifies as First Nations, Metis or Inuit. Services include emergency food bank & baby supplies, supports & referral service, training services including Red Path and PRIDE, community outreach with the Family Circle of Care, Youth In-Transition Services, as well as alternative foster care rooted in the cultural values and beliefs.
N’Amerind Friendship Centre
260 Colborne Street, London, ON, N6B 2S6
Phone – 519-672-0131
The N’Amerind Friendship Centre provides services provided for Aboriginal people (status, non-status, Metis & Inuit). N’Amerind is committed to culturally relevant programs including post-charge diversion, employment, Healthy Babies Healthy Children, alcohol & drugs, Family Court Work, and Gladue reports for Indigenous offenders. Also offers recreational, cultural and education programs for children, youth & adults.
Community Wellness Services – Oneida Nation of the Thames
2213 Elm Ave, Southwold, ON, N0L 2G0
Phone – 519-652-9844
The Human Wellness Services Team aims to promote recovery and healing in a safe environment by incorporating both holistic perspectives & traditional cultural practices with a contemporary western approach. The team collaborates with community-based programs and external service linkages.